Failure adequately to define or understand hospitality as a commercial phenomenon has created a fragmented academic environment and a schizophrenia in the industry that has the potential to limit its development as a global industry. The original idea of hospitality has remained unchanged since the creation of the word itself. What is the historical development of hospitality industry. The term hospitality derives from hospice, meaning a place of. Some further research activities showed that the model can be used for. Essay on the history and evolutions of the hospitality. This site is like a library, use search box in the widget to get. This industry has been the subject of important development over the years as it has faced many obstacles such as the world wars, the great depression, the industrial revolution and other social changes.
The hospitality industry is generally recognised as a section of the wider service industry, with a focus on leisure, rather than more basic needs. The background of the hospitality industry is quite diverse and spans many countries and time periods. As can be seen, the history and growth of the travel industry has not been linear. Tourism is one of the worlds major economic success stories, like time, that has no beginning or end. Integrating quality service into the identity and individual operations of the overall business is the key to success in the hospitality industry. The origins of hospitality and tourism vi 6 through the middle ages towards the renaissance 95 6. Some define hospitality as the business of helping people to feel welcome and relaxed and to enjoy themselves discover hospitality, 2015, 3. To answer the question that what is the hospitality industry, we would also need to dwell on the historical background of the hospitality industry. The hospitality industrys history can be traced back by the end of 1700s in the colonial period. A brief look at the history of hotel technology intelity. Others provided safety, shelter and food to travelers.
Jan 07, 2020 hospitality was designated for royalty and governmental delegates. History about the hospitality industry free download as powerpoint presentation. The recent trends in the evolution of hospitality industry favor the construction of hotels which has a classic historic touch integrated with modern services. Early inn travel slowly began its rebirth in the 14th16th century. The hospitality industry involves hotels, restaurants, and tourism. The purpose of this paper is to provide an overview of the dynamics that define, govern and shape the tourism and hospitality sector in nigeria, in particular, the hotel industry with respect to its size, structure and salient issues that impact on it. The tourism and hospitality sectorsdirect contribution to gdp, in 2016, is estimated to be usd47 billion during 200616, direct contribution of tourism and hospitality to gdp is expected to register growth at a cagr of 11. As morrison and ogorman 2008 show, hospitality studies has been enriched by the wider takeup of the concept across the social sciences and humanities in history, sociology, cultural studies, anthropology, geography and history, to. Degree programs such as hospitality management studies, a business degree, andor certification programs formally prepare hotel managers for industry practice. The twentieth century can be called the turning point in the history of the hotel industry in india.
Developments and challenges in the hospitality and tourism. Historical background of the hospitality industry a. It is a phenomenon that has been created and is difficult to define because of its complexity. Romans were some of the first known to travel for pleasure middle ages. Hotel industry in 2018 ever since the recovery from the great recession started, the u.
The hospitality industry includes the hotel and motel, or lodging, trade. History of hospitality overview the history of the hospitality industry dates all the way back to the colonial period in the late 1700s. It was the year when an american architect isaiah rogers designed and constructed the first luxury hotel tremont hotel in boston, massachusetts. Evolution of hospitality industry a brief history of. Hotel management is a globally accepted professional career field and academic field of study. A brief history of the hotel industry customer alliance.
The hospitality industry has come quite far when it comes to adopting innovation, as shown in this history of hotel technology timeline. Below is a timeline of some important milestones in the development of the hospitality industry. Click download or read online button to get introduction to the hospitality industry 8th edition book now. Food and beverage industry air and land travel industry entertainment such as moviestheatresports industry, and. Developments and challenges in the hospitality and tourism sector. Dec 15, 2003 the history of hotels is intimately connected to that of civilisations. History about the hospitality industry inn hotel scribd. History of hospitality and tourism by michael wood timeline. Sep 11, 2010 we use your linkedin profile and activity data to personalize ads and to show you more relevant ads. With new discoveries being made each day, technology will only continue to improve, ultimately helping the hospitality and tourism industry in its quest to make money and provide enjoyment for the people. The history of hotels is intimately connected to that of civilisations.
The hotel industry has always contributed largely in terms of revenue for any healthy economy. The hospitality industry is a mammoth of a sector raking in trillions of us dollar in revenue. Rapid developments within the field of hospitality technology have been getting a lot of attention within the past 10 years, but innovation has been taking place since the industry began. The hospitality industry s history can be traced back by the end of 1700s in the colonial period. One of our other posts takes a detailed view of the history of the hospitality industry. Taking all this into account is in order so as to provide. Importance of hospitality industry in hotel front office. From the earliest caves to inns, staging posts, motels, and resortstoday, the hospitality industry is thriving, with something like 187,000 hotels around the world.
The origins of hospitality and tourism goodfellow publishers. This lesson covers ghanas troubled hospitality industry, why it is struggling, and how it is growing in the midst of those. The hospitality industry itself can apply this model in finding solutions to their problems concerning product strategies. This is due to the intervention by government of india to facilitate the business through economic reforms, changes in different taxation policy, allowing foreign direct investment etc. This industry has been the subject of important development over the years as it has faced many obstacles such as the world wars, the great. Chapter iii history of tourism and hospitality industry and agro tourism history of tourism and hospitality industry. Derived from the latin word hospes, meaning both visitor and stranger, hospitality has its roots in ancient history. Importance of hospitality industry in hotel front office management importance of hospitality industry in hotel front office management courses with reference manuals and examples pdf.
Nov 28, 2012 brief history of the hospitality industry 1. The hotel industry in indiathe past and the present. Not only we can reserve our stay, but we can also pay in advance. Pdf 20811971 hotel industry project report somnath manna. It was during this period many big business owners entered into the field. Preparation and service offering in hospitality industry employ a large number of employees and use products. Away from home, surrounded by strangers and yet you feel welcome. Wealthy minions in society felt that this would be a great way to be tended to, then the aspect of going to a hotel was downsized to meet the budgets of other travellers.
It has been and continues to be difficult for hotels to keep up with the pace of development. The highly competitive environment of the hospitality industry drives the search for new ways and elements of efficient performance. Iot in the hospitality industry in the hospitality industry, iot applications should be embraced among businesses, and building this platform is necessary for innovators and early explorers of iot devices to adopt them. Introduction to hospitality and tourism page 2 government expenditures spending by governments worldwide on hospitality industry and visitors 300 billion or 3. One of the core trends in this sphere is the development and application of a variety of innovations and new elements that can serve as a powerful impetus for the development of the hospitality industry. Perhaps one day the tourism industry will achieve its goal of making travel as convienant and safe as it can be. Exploring the origins of hospitality can aid the practitioner within the hospitality industry today. Picture of the ward hotel before it became black bear inn did you know. Chapter 1 introduction food and beverage management.
In virtual reality, with a special glass, the user can look into an optional tourism space, from which the real world is completely shut out. Evolution of hospitality industry a brief history of hotel. Volume 9, number 1, 2001 the hotel industry in indiathe past and the present amitabh devendra a brief history of indias hotel industry before world war 11, most hotels in india were developed in locations that were fre quented by the british and indian aristocracy. Marketing is important in the hospitality and tourism industry just like it is important in any other industry. As morrison and ogorman 2008 show, hospitality studies has been enriched by the wider takeup of the concept across the social sciences and humanities in history, sociology, cultural studies, anthropology, geography and history, to name but a few. Facilities offering guests hospitality have been in evidence since early biblical. The origins of the hospitality industry and what lies ahead. The content of this book focuses on the analysis of the incidences of hospitality that were identified. A summary of key characteristics relating to the hospitality industry are listed in figure 1. The year of 1829 is considered as a landmark in the timeline of the american hospitality industry. As commercial activities grew and merchants began to venture into new territories. The indian hotel industry is growing at a fast pace. Members of the hospitality industry try to differentiate their services from the. In this article, you will learn more about the nature of the hospitality industry, the various sectors contained within it, and its connections to the hotel industry and travel industry.
Introduction to the hospitality industry 8th edition. Pdf introduction to the origins of hospitality and tourism. So, please do have a look if you want to know more about what has changed in the hospitality. Guest service in the hospitality industry prepares hospitality managers to meet and exceed guests expectations through quality service that is evident in all of the operation, its people, and its plan. What is the history of the hospitality industry answers.
Today, hospitality and its basic and specific complementary services encourage and enable tourism development in a place, city or country as a whole. Hospitality industry hospitality is the relationship process, presentation, formality and procedure experienced between a visitor customer guest and a host. Rapid technological advances have made a huge impact on the industry in more ways than one. The future of iot in hospitality hospitality association. The history of hotel and restaurant management goes back many years but has always involved the essential concept of hospitality.
It specifically includes the reception and entertainment of those who require or invited to experience an organizations service. History of the hotel industry the hotel industry timeline. In 1904, jamshedji tata opened the taj mahal hotel in mumbai. Pdf purpose this paper aims to explore some of the different historical roots of commercial hospitality in three distinct epochs with the intention. Using the data from the early adopters, hospitality businesses can create value from it.
So, lets discuss the history of the hospitality industry in a nutshell. From the earliest caves to inns, staging posts, motels, and resortstoday, the hospitality industry is thriving, with something like 187,000 hotels. Jun 18, 2010 the hospitality industry is as old as humanity. Historical background of the hospitality industry a fascinating. Peertopeer communication is outstandingly important in the technological environment of tourism. We cover in this article the history of the hotel industry only briefly to keep it short and crisp. History of the hotel industry in a nutshell a fascinating. The rapid development of the digital world brings novel and innovative solutions into the digital tourism spaces by the day. The hospitality industry provides accommodations, meals, and personal services for both the traveling public and permanent residents. The ancient hospitality customs remind us of what the hospitality industry is all about. In this chapter, a brief summary about the characteristics and scope of the hospitality industry would be provided. Pdf origins of the commercial hospitality industry. He looked around his tent and thought, only one entrance. History of the hospitality industry kendall college.